Yair Knafo North America Moving and Storage Fraud, theft, deceit and broken items... Absolute nightmare Los Angeles, Atlanta, Miami Nationwide

Avoid North America Moving and Storage and Yair Knafo at all costs. We moved from Atlanta to Los Angeles and experienced every terrible thing you've ever been warned about. They charged us $1,300 extra because they had to use "more bubble wrap than they've ever used." Legally a moving company is not allowed to charge you more than 10% over the estimated cost (check the DOT website before you pick your company) We had a totally normal house full of normal things. We fought about it for two hours with Mr. Knafo, who had promised upon arriving that the estimate would be accurate. he already had our stuff on the truck and said he would work with us when he arrived in Los Angeles.

On the delivery end, they were two days late, held our stuff hostage until we paid the extra amount, forced us to rent a smaller truck on our own dime because they claimed our street was too narrow, and then unloaded our stuff onto that truck at 1am. That was a problem because all of our stuff was still in boxes and blankets and the supervisor of the move, Yair Knafo, demanded that we pay him $200 more for the blankets. When I refused, he got mad but let me take my stuff.

When we opened the boxes, however, we had a bunch of broken items and each cup in our kitchen was wrapped in 8 feet of bubble wrap. 8 feet! It costs $2 a foot and it was around every item! When I sent Yair a message about it he said, d**n! That is explaining it!" He of course offered no compensation.

Also, the one thing we truly treasured, a painting I had commissioned and given to my wife on our first anniversary to commemorate the spot we fell in love, was missing. He demanded we bring his blankets back for it. He had stolen it for collateral. It took us three weeks of phone calls, text messages and a 45 minute drive to get it back our painting back.

In the meantime, we had told him we had a box of someone else's stuff by mistake and he didn't care at all about getting it bacl to them. W still have it! 

All in all our move was way more expensive, way less convenient and way more of a nightmare than I thought possible. It truly ruined the first few weeks of my marriage and our start in a new city. The reason there are no reviews on this company is because they keep changing their name. Their DOT number is 1126046 and again the guy's name is Yair Knafo. DO NOT BE NAIVE LIKE US!