- Report: #716599
Report - Rebuttal - Arbitrate
Complaint Review: Yardsellr.com
Yardsellr.comInternet United States of America
Yardsellr.com Yardsellr..Vague advertising led to incorrest order! Internet
*Author of original report: Do you know me? Cause I DONT KNOW YOU!!
*Consumer Comment: 60% success rate in getting what you want?
*Author of original report: Rarely Disappointed
*Consumer Comment: That says it all.
*Author of original report: Angry "Consumer Advocate"
*Consumer Comment: Well I see both sides
*Consumer Comment: I agree with the seller.
*UPDATE Employee: Sorry that you were disappointed in your purchase.
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the web-site Yardsellr.com. First of all, I had to contact the seller a week
after I placed the order to remind him to ship it. He claimed the site is not
set up as it should be and that's the reason he didn't "even know it had
been sold". Second of all, the item I received was not what I was looking
for. I wanted a plastic model kit (one that must be assembled), not a
pre-assembled toy. I have contacted the seller and Yardsellr to say that
although I did not feel the site or
the seller was being dishonest, that the ad was sufficiently vague as
to cause me to make a costly error in ordering the item. Although Yardsellr agreed that the ad was vague, the
response was not satisfactory. Yardsellr basically said (twice), the
misunderstanding was my fault as the seller, at the end of his ad stated that if I had any questions, please feel free
to ask. The ad, as he placed it, is as
follows "This sale is for a Star Wars Blockade Runner, my favorite of all
the ships in the Star Wars Universe. Really hate selling this one. It is unopened and a great piece for anyone.
If you have any questions, please feel free to ask". From the ad and the
postage size picture of the item I was certain that the
item was a plastic model kit and therefore did
not ask the seller other questions as Yardsellr is stating I should have.
Basically I am not doing this to be difficult or to receive some kind of refund.
I am doing this to get some kind of statement from Yardsellr that in the
future, sellers are required to be more clear of what they are selling,
specifically if an item is a "collectable" and therefore not to be
considered as anything else. I do not feel that just stating in the ad that if
you have any questions, please ask, is some kind of legal band-aid that
should absolve the seller or company of any wrongdoing. Everyone who saw the ad
told me that they could assume that the ad was for a model kit, not some toy or
"collectable" as they call it. I think the site assumes that
potential buyers "know" that they are selling
"collectables" and not anything else. I believe they should make their
ads more clear as to what exactly they are selling. Caveat Emptor Buyer
beware at Yardsellr!!!
This report was posted on Ripoff Report on 04/12/2011 05:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Yardsellrcom/internet/Yardsellrcom-YardsellrVague-advertising-led-to-incorrest-order-Internet-716599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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