- Report: #560858
Report - Rebuttal - Arbitrate
Complaint Review: Yellow Book USA, Yellowbook.com
Yellow Book USA, Yellowbook.comInternet United States of America
Yellow Book USA, Yellowbook.com Abusive Collection Tactics for Non-Compliant Ads yellowbook.com, Internet
Two years ago I purchased ads in the Tulsa, OK Yellow Book in three different categories - Kitchen Remodeling, General Carpentry, and Painting. The salesman promised that each ad would be tailored for that category and that a proof sheet would be sent in time for corrections. The art sheet had directions to place different pictures in each ad to denote Kitchens, Home interior, and outside painting.
I never received any proofs and soon the directory came out. The three ads were atrocious! All were the same with every bit of info that was to be placed in the different ad was all in each ad. It looked like a "Jack-of-All-Trades" ad instead of three ads for three distinctively trained divisions of a company.
Therefore, I received only three verifiable leads of which all were apparently price shopping, as I lost to lower bidders. The image of quality certainly was not conveyed as was promised, and as would have been if only Yellow Book had sent a proof to be corrected.
After much complaining and the admission of the salesman for Yellow Book that he had promised to send the proof (and "that is their normal procedure"), Yellow Book Corporate began hassling me for the full amount. Then they sicked their vermin --Clovis and Roach debt chasers on me. The foul female Jessica Bonett (or Bonehead) kept implying that she was an attorney and was going to come "take inventory of my business and personal belongings". (She never did, because of my NO Trespassing signs.) But she laughed at my business demise, which was in part due to her client, Yellow Book.
But now the table has turned. I've discovered many consumer comnpaints of abuse, libel and slander on Clovis and (cock)Roach, and other areas of government and civil compaints that Yellow Book should have known before trusting such low-lifes to collect their unsubstantiated accounts.
So Yellow Book will be looking at some investigations by my (real-life) attorneys as to why they were willing to hire such agents as Clovis and Roach to act in their behalf, being responsible for their actions.
This report was posted on Ripoff Report on 01/27/2010 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Yellow-Book-USA-Yellowbookcom/internet/Yellow-Book-USA-Yellowbookcom-Abusive-Collection-Tactics-for-Non-Compliant-Ads-yellowbo-560858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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