- Report: #969766
Report - Rebuttal - Arbitrate
Complaint Review: Yellow Pages Directory Carrolton TX
Yellow Pages Directory Carrolton TXP.O. Box 11455 Carrolton, Texas United States of America
Yellow Pages Directory Carrolton TX Their statements and information do not show that hey are really National Yellow PAges Directory and do not update any web based searches. Carrolton, Texas
*UPDATE Employee: We'd Like To Resolve Your Issue
Sevearl Yellow Pages did populate. Then I did a web based search through standard search engines. ! nothing there either. I decided to call and ask just what that money has gone toward. I was told that they are the "National Yellow Pages." These words are nowhere on their company billing or statement. I was informaed that they do not work though search engines, so I would not find our business there. I asked how on earth our clients would find us. He informed me that he could direct me to the posting. Again, I asked how that would help my clients to find me. After looking at four pages of search engine results, there was still nothing.
He asked me how he could help me with the account. I told him that the account would from here on be considered closed, that we would not pay any remaining balances, and that we were requesting a refund.Of course he could not help me. I asked for a supervisor to which he replied he was all I would get. I told him that I would call back then. Sure enough five mintes larter, when I call, he answers the phone.
As of now, I have no resoultion with the account. I have filed complaints with the State of Texas Depart of Regulations and the Better Business Bureau. I hope none of you encounter this marketing group. They are good.
This report was posted on Ripoff Report on 11/15/2012 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Yellow-Pages-Directory-Carrolton-TX/Carrolton-Texas-75011/Yellow-Pages-Directory-Carrolton-TX-Their-statements-and-information-do-not-show-that-hey-969766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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