• Report: #852745

Complaint Review: Yellow Pages United

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  • Submitted: Mon, March 12, 2012
  • Updated: Tue, March 13, 2012

  • Reported By: Hector — Brea California United States of America
Yellow Pages United
P/O. Box 53282 Atlanta, Georgia United States of America

Yellow Pages United Receieved a deceptive marketing letter stating my co. listing was for free and needed to just update their record. Atlanta, Georgia

*Author of original report: Email from Yellow Pages United re: Acct. & Fraudulent invoice

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This company is mailing out letters to businesses stating that they are just updating their directory listing and records. I sent in my information with an updated phone # and received an invoice 1 week later for $396.

They are ripping people off and its important to not succumb to these tactics like I did. Rip up any and all Yellow Page Imitators and solicitation letters you receive in the mail.

I've called them twice and left two voiceless messages asking them to remove my information from their directory and mailing list. I'm waiting to hear back from them and have an attorney ready should they try any pressure tactics. Be careful. thanks

This report was posted on Ripoff Report on 03/12/2012 04:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Yellow-Pages-United/Atlanta-Georgia-30355/Yellow-Pages-United-Receieved-a-deceptive-marketing-letter-stating-my-co-listing-was-for-852745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Email from Yellow Pages United re: Acct. & Fraudulent invoice

AUTHOR: Hector - (United States of America)

I received an email response from Yellow Pages United regarding my two voicemail messages and email. They responded via email and cancelled the invoice. Putting things in writing helps!!! READ more below... 

On Tue, Mar 13, 2012 at 2:39 PM, Hector P wrote:
Linda,

I appreciate your prompt reply and thanks for removing my name from your list and cancelling my account.  

Hector Perez

On Tue, Mar 13, 2012 at 7:55 AM, Lisa Jennings <lisaj@yellowpagesunited.com> wrote:

Dear Hector, 

We are in receipt of your email regarding invoice number 2734790.  After reviewing your email it is apparent our services were ordered in error.  Therefore, this account has been canceled as requested.  There is no balance due.

Should you have any further questions please contact our Customer Service Department via email or call (866) 355-6101 and one of our representatives will assist you.

Respectfully, 

Lisa Jennings
Yellow Pages United
www.yellowpagesunited.com
(904) 435-1646

On Mon, Mar 12, 2012 at 7:02 PM, <svc_account@yellowpagesunited.com> wrote:

Message from: Hector P
Email Address: xxxxxxxxxxxxxxxxxx
Account/Invoice Number: 2734790
Message: Per my voicemail message on Friday, March 10th and Monday March 12th, 2012. Please cancel the invoice #273470 and remove my name from your list. Practium is no longer in business and my understanding from your solicitation letter was a "FREE listing at NO CHARGE."

Please email me to confirm receipt of this email and cancellation of the listing.

Your prompt attention to this matter is appreciated,

Hector P
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