• Report: #933817

Complaint Review: Yelp.com

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  • Submitted: Tue, August 28, 2012
  • Updated: Fri, September 07, 2012

  • Reported By: Douglas — Los Angeles California United States of America
Yelp.com
706 Mission St. San Francisco, CA 94103 Internet United States of America

Yelp.com Yelp.com! Promoting extortion schemes against business for advertisement in exchange for good reviews Internet

*Consumer Suggestion: Yelp is a fraud so file a complaint with FTC and BBB

*Consumer Suggestion: File a complaint with FTC and BBB

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I operate a small restaurant in Los Angeles. Yelp listed my business in their website and since then has been tormenting me to advertise with them for $300 a month. Since I declined to purchase the advertisement package, Yelp reviewers have been manufacturing fake bad reviews and posting them online while filtering and erasing good legit reviews I received from legit customers, damaging my online reputation and affecting my business. I tried to work with Yelp to resolve this matter, but have not been able to reach a satisfactory compromise.

This report was posted on Ripoff Report on 08/28/2012 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Yelpcom/internet/Yelpcom-Yelpcom-Promoting-extortion-schemes-against-business-for-advertisement-in-excha-933817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Yelp is a fraud so file a complaint with FTC and BBB

AUTHOR: TBBR - (United States of America)

Nothing can be done unless you file complaint!  Call FTC it's only a few minutes. FTC 877-382-4357

Yelp filter Submitted by Anonymous (not verified) on Fri, 2011-10-14 00:08.ANNOUNCEMENT: We have recently implemented a system to outsmart yelp from hiding our filtered reviews:Step 1- first of all, if youre advertising with yelp, we suggest that you stop doing so and shift that money to optimize your own web site insteadStep 2- Have a graphic designer make a yelp badge that is placed on your web site. It should say we have filtered and unfiltered reviews on yelp.  (felix, use the graphic i gave u)Step 3- when a visitor clicks on the badge, it will go to another page ON YOUR OWN WEB SITE (instead of going to yelps. (why help them get traffic and rank higher anyways)? Step 4- On this page have your graphic designer get a screen capture (picture) of all your filtered and unfiltered reviews and have them pasted together onto one page. (felix, we can do screen scapture)Now, all your reviews (filtered or not) will be visible to all your web site visitors. 5- put a note on the top that says, for your convenience we have placed all our filtered and unfiltered reviews on one page to see. If youd like to go to our live yelp page, click here Make the whole page clickable to your live yelp page  so no-one will think youre trying to hide something or trying to be dishonest Advantages of doing this: 1- Your visitors will stay on your web site instead of being directed to yelps2- Your  visitor cant click on your competitors 3- No more being a slave to yelps algorithm4- Yelp would not benefit from getting traffic from you and higher rankings on google 5- This project cost us less than $150 to implement Just be sure to shift that $300 per month on yelp advertising and put it into KEYWORDS that people will search for. Please pass this along







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#2 Consumer Suggestion

File a complaint with FTC and BBB

AUTHOR: TBBR - (United States of America)

Nothing can be done unless you file complaint!  Call FTC it's only a few minutes. FTC 877-382-4357

Yelp filter Submitted by Anonymous (not verified) on Fri, 2011-10-14 00:08.ANNOUNCEMENT: We have recently implemented a system to outsmart yelp from hiding our filtered reviews:Step 1- first of all, if youre advertising with yelp, we suggest that you stop doing so and shift that money to optimize your own web site insteadStep 2- Have a graphic designer make a yelp badge that is placed on your web site. It should say we have filtered and unfiltered reviews on yelp.  (felix, use the graphic i gave u)Step 3- when a visitor clicks on the badge, it will go to another page ON YOUR OWN WEB SITE (instead of going to yelps. (why help them get traffic and rank higher anyways)? Step 4- On this page have your graphic designer get a screen capture (picture) of all your filtered and unfiltered reviews and have them pasted together onto one page. (felix, we can do screen scapture)Now, all your reviews (filtered or not) will be visible to all your web site visitors. 5- put a note on the top that says, for your convenience we have placed all our filtered and unfiltered reviews on one page to see. If youd like to go to our live yelp page, click here Make the whole page clickable to your live yelp page  so no-one will think youre trying to hide something or trying to be dishonest Advantages of doing this: 1- Your visitors will stay on your web site instead of being directed to yelps2- Your  visitor cant click on your competitors 3- No more being a slave to yelps algorithm4- Yelp would not benefit from getting traffic from you and higher rankings on google 5- This project cost us less than $150 to implement Just be sure to shift that $300 per month on yelp advertising and put it into KEYWORDS that people will search for. Please pass this along



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