• Report: #865280

Complaint Review: Yelp.com

  • Submitted: Sat, April 07, 2012
  • Updated: Sat, April 07, 2012

  • Reported By: Joyce — Chino California United States of America
Internet United States of America

Yelp.com Yext., YP.com Yelp.com filters our good reviews, filters in bad reviews Internet

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Yelp.com has had excellent reviews about my birthing center since it opened in 2009.  We did not even know about Yelp.com  One of my first clients posted a truly excellent review about her "organic birth" at AquaNAtal.  So many postings -- ALL were excellent until last fall, 2011.  A disgruntled employee who quit without notice, taking my database with her & contacting all current and previous clients, got them to file false, malicious, and misleading "reviews" against me and my business.  When notified Yelp.com said, "Too bad, must be true!"  

I begged Yelp to keep my positive reviews visible.  I asked my current clients and all the ones who were loyal to me to post new positive reviews -- no way, now they were being "coached,"  And they weren't before?

Yelp.com killed my business built over 3 years of providing excellent pregnancy, labor and birthing care to women seeking midwifery services, to stay away from the inductions, infections, "upsell" interventions and surgery. [continued below]....
.....  Waterbirth, homebirth, VBACs, etc.  

Now all of these clients are gone from me -- at this point we would usually have 15-20 women in care, I might have 4-5 right now.  

There are even reviews on Yelp.com about my business -- and they are apparently not my clients!  We can't identify them!

This report was posted on Ripoff Report on 04/07/2012 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Yelpcom/internet/Yelpcom-Yext-YPcom-Yelpcom-filters-our-good-reviews-filters-in-bad-reviews-Internet-865280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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