- Report: #1162107
Report - Rebuttal - Arbitrate
Complaint Review: Yodle
Yodle is a Rip Off Yodle promises the world and delivers nothing. Internet
*UPDATE Employee: Yodle Response
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I am a small business owner. Yodle contacted me about using their service to generate "leads". The customer service person was very friendly and answered all my questions. She was a little pushy, but I understand she's trying to make a sale. I was told that Yodle would gaurantee me between 20-30 leads per month. I paid $1149 up front and then was to pay $1000 +/- per month after. They told me I would have to suspend my Google account to do work with their service. I did all these things and then tracked it very closely.
After 3 weeks I began to get concerned because the 15 "leads" being generated were from other companies wanting to offer me a similar product and the other "leads" were hang up phone calls. All this is trackable thru their system because they record every call that comes in. I called several times to address my concerns. I got the run around at first. Then they changed their pitch to state that they don't gaurantee leads. Every person I talked to was different with a different pitch. I ultimately cancelled my credit card and disputed the charges that had been made.
Yodle is the definition of Rip Off. The service sounds great in theory, but I lost 4 weeks of legitimate advertising to find this out. DO NOT USE THIS COMPANY!
This report was posted on Ripoff Report on 07/15/2014 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Yodle/internet/Yodle-is-a-Rip-Off-Yodle-promises-the-world-and-delivers-nothing-Internet-1162107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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