• Report: #292629

Complaint Review: Youngexplorers.com

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  • Submitted: Tue, December 18, 2007
  • Updated: Tue, December 18, 2007

  • Reported By:Forked River New Jersey
Youngexplorers.com
www.youngexplorers.com Chelmsford, Massachusetts U.S.A.

Youngexplorers.com Unable to deliver order Chelmsford Massachusetts

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We ordered Christmas presents from this company on 11/16/07. About $120.00 with shipping. According to their information the order was shipped on 11/23/07 via US mail package delivery. It seems that this method is still confusing to USPS employees and they can not tell me where our merchandise is. At the same time younexplorers.com billed us. After over three hours on the phone to their customer service, it seems that I averaged having 40 other calls before me, I was able to get someone who put a replacement order through, although one items is now on back order, refunded original shipping, and promissed to have it overnighted for delivery on 12/18/07. As of 5pm, 12/18/07 no package. They then rebilled me for the original amount and refuseed to remove it until we told them that this is fraud.
Very poor service

Martv
Forked River, New Jersey
U.S.A.

This report was posted on Ripoff Report on 12/18/2007 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Youngexplorerscom/Chelmsford-Massachusetts-01824/Youngexplorerscom-Unable-to-deliver-order-Chelmsford-Massachusetts-292629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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