- Report: #119590
Report - Rebuttal - Arbitrate
Complaint Review: YourGiftCards.com
YourGiftCards.comYourGiftCards.com Mountain View, California U.S.A.
YourGiftCards.com Scam Ripoff Will DELAY and DENY Fulfilling your Gift Card as long as possible Mountain View California
*Author of original report: These people are crooks - still no gift card, lots of b.s.!
I began dealing with this shady enterprise about 6 months ago, when I decided to click on their ad for a free $50 Applebies certificate. I had already planned to subscribe to Netflix, so I figured - what the heck - might as well get a freebie out of it. Little did I know that six months later, I would still not have the gift card.
What should have immediately tipped me off is the absurdly long and pointless series of steps you must complete to get the card. Basically, after "signing up" with a merchant, you have to register with YourGiftCards.com. Then, you have to wait on an email confirmation (mine of course didn't come; I had to contact them repeatedly). Next, you have to click on some link in the email and "verify" your status. Then, you have to wait about a month for them to verify that you really did join Netflix or whatever, and they have to confirm your credit card. Then, you wait and wait for your account status to say that you are verified and can therefore request an award certificate. Next, you get to click on a link and print the award certificate. Then, you must mail the award certificate to their post office box in Mountain View, California. And, assuming they get it and process it, you are to allow "six to eight weeks" for processing!!
Now, why should this process take months and involve so many steps? Isn't it obvious that it's designed to discourage and frustrate you so you'll go away?
Well, I'm at the six month mark...still nothing. I've had to send numerous emails to these folks at each step of the process before getting a reply. Now, it's been 2 months since I sent in my "certificate" - but still NOTHING. I'm going to give it another couple of weeks before I begin sending complaints to every consumer agency I can think of. These people need to be put out of business.
This report was posted on Ripoff Report on 11/23/2004 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/YourGiftCardscom/Mountain-View-California-94039/YourGiftCardscom-Scam-Ripoff-Will-DELAY-and-DENY-Fulfilling-your-Gift-Card-as-long-as-pos-119590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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