I was on the internet looking for home based businesses. I found a company that was sending me information about Chris & Chris.. I went online and checked their videos and information. They even had Tony Robbins on a video. I went to their page to buy a refundable "success Kit". Somehow, in those pages I was redirected to purchase a "back office" for YourNet Biz, instead of the success kit that I wanted. When I realized that I did not order this kit, I contacted the customer service office and spoke with Sophia Hinton. (she said she was customer support for Succes Co- Pilot) She emailed me and said she would stop this order and refund my $59.00 dollars. I thought it was over and waited for my refund to hit my bank....Next thing I see was another charge for $59.00 dollars. I again contacted Sophia Hinton.. She tells me she doesn't know how this could happen, and that she had taken care of this, and would do so again..I trusted this to happen, since she was so convincing on the phone. (she always says "have a bleased day" when we say goodbye... Now, less than a month goes by, and yet another $59.00 dollars is charged to my card. This is a total of $177.00 for absolutely nothing... Now I make a support ticket to YourNetBiz, and they tell me that Sophia Hinton has nothing to do with their company and has no authority to give refunds, and on top of it all is an affiliate to both of these companies !!! AND they don't give refunds after 3 days...I think this is just PLAIN THEFT and I'm going to spennd more money and time to get back at these people. I also have purchased a LIBRARY of Tony Robbins improvement cds and going to ask his group if they know what Success Co-Pilot and YourNet Biz are doing to people out there. If there is anyone out there that can help or give me some advice on how to get my money back, please help!