- Report: #67474
Report - Rebuttal - Arbitrate
Complaint Review: Z-Tel Communications
Z-Tel Communications601 S. Harbour Island Blvd., Ste. 220 Tampa, Florida U.S.A.
Z-Tel Communications ripoff! They bill for services never confirmed nor received. Tampa Florida
*Consumer Comment: they act like we are lying to them
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After receiving the first bill, I called their customer service and was told that I have service with them. I told them that I never received their service because my new phone service company worked with SBC Ameritech to take over my lines, and I have the confirmation on my voice mail. They said they would investigate and report back to me. They never did, other than to send me another bill.
Z-Tel's application process and customer service is horrible. They insist that they provided service to me and I owe them, even though I had proof that they never provided phone service.
This report was posted on Ripoff Report on 09/24/2003 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Z-Tel-Communications/Tampa-Florida-33602/Z-Tel-Communications-ripoff-They-bill-for-services-never-confirmed-nor-received-Tampa-Fl-67474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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