• Report: #52796

Complaint Review: Z-Tel

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  • Submitted: Mon, April 14, 2003
  • Updated: Mon, April 14, 2003

  • Reported By:MD Maryland
Z-Tel
601 South Harbor Island Blvd Tampa, Florida U.S.A.

Z-Tel Billing for Services Not Rendered the business that doesnt give a dam Tampa Florida

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Z-Tel is a joke. First I purchased a plan that included voice mail, and a feature called "find me" on 12/06/03. After repeated calls on 12/16/03 the customer service rep informed me that the package I had been sold did not include voicemail, but she would add it.

After many calls to the company telling them that this service was not wokring, on 1/14/03 another rep told me the EXACT same thing, and once again "added" the service. Since they have credited me for the services that did not work, they think I should still pay for the portion of the services that did.

Think about it in these terms. If you bought a car (i.e. a Z-Tel package) and the power windows did not work, would you be happy if they simply credited you back for the power windows, but made you keep the car any how? I THINK NOT. Do yourself a favor, DO NOT BUY THIS SERVICE.

Steve
MD, Maryland
U.S.A.

This report was posted on Ripoff Report on 04/14/2003 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Z-Tel/Tampa-Florida-33602/Z-Tel-Billing-for-Services-Not-Rendered-the-business-that-doesnt-give-a-dam-Tampa-Florida-52796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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