- Report: #1003417
Report - Rebuttal - Arbitrate
Complaint Review: Z57
Z5710045 Mesa Rim Rd. Internet United States of America
Z57 Z57 Internet Solutions Z57 should be barred from doing business!!! Internet
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I had been a loyal customer for many years... the last 2 years (2011~2012) were nightmares for me. They are not competent to resolve IDX issues (which is the Heart of a real estate website) for 18 months!!! Each time you email, online chat, or call, they always come back with reasons to further delay to correct. While I had more then given patience and extended time hoping they would correct the issue, I was debited $109 each single month (from credit card) for an website without the "Heart"!!! My countless calls, online chats, emails (I kept good threads) didn't help!!! WORST part is I spoke to and emailed to cancel my account on 6/28/12 (cannot tolerate any more), I was still charged each month to date!!! I kept receiving Outstanding Balance notice from Z57. My phone call and email to Derek Farrar at Z57 explained everything and included complete email records on 11/21/12 to confirm once again with Derek that he'd make sure my account is canceled.
On 11/26/12, I received email from Nathan Corliss of Z57 confirming my account being canceled, but still keep receiving bills from Z57!!! The UGLY part is they keep billing and accessing my credit card even after I reported unauthorized debit to my credit card company! They are so sneaky and debited my older credit card in their records! I had reported the incident of the unauthorized charges to my credit card company and had to close my credit card accounts to prevent Z57 from keep doing this! Z57 is ABSOLUTELY TERRIBLE!!! I just received a letter from Z57 today that they are sending my account to collection if I do not settle with them for the $109 balance immediately. WTF!!! I am reporting this to Dept. of Consumer Affairs! DO NOT DO BUSINESS WITH Z57!!!
This report was posted on Ripoff Report on 01/25/2013 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Z57/internet/Z57-Z57-Internet-Solutions-Z57-should-be-barred-from-doing-business-Internet-1003417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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