• Report: #543972

Complaint Review: ZALES, PIERCING PAGODA, SILVER & GOLD CONNECTION, PLUMB GOLD, BAILEY BANKS & BIDDLE, ETC.

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, December 22, 2009
  • Updated: Fri, January 01, 2010

  • Reported By: Fltaa10dant — Deptford New Jersey United States of America
ZALES, PIERCING PAGODA, SILVER & GOLD CONNECTION, PLUMB GOLD, BAILEY BANKS & BIDDLE, ETC.
Internet United States of America

ZALES, PIERCING PAGODA, SILVER & GOLD CONNECTION, PLUMB GOLD, BAILEY BANKS & BIDDLE, ETC. Defective jewelry is not refundable- even for store credit!!!, Internet

*UPDATE Employee: Only certain associates have the authority to override store policy

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I bought a navel ring for my vacation 3 days before it. I placed my cute new navel ring in on the night before takeoff. I understood that "body jewelry" is not RETURNABLE because of sanitary reasons; however, when the cheaply made jewelry breaks at the weld spot two days later- the defective jewelry cannot even be credited as a "defect" and no store credit will be given either- All I can say is thank God I didn't go with the $90.00+ ring, because I would have been even more ripped off. The sanitary "return/exchange policy" I fully agree with.. but come on - in two days the weld breaks and they won't even take responsibility 4 their "junk" they sell???? That is just down right bad business!!!!


Basically, they should just state: "once you buy this, you're stuck with it- even if it breaks on the way out of the bag" No one should patronize this place!!!! EVER AGAIN- I know me, my family and my friends won't- we are well aware of their HORRIBLE Customer service. You should be aware as well and stay away!!!!!!


This report was posted on Ripoff Report on 12/22/2009 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/ZALES-PIERCING-PAGODA-SILVER-GOLD-CONNECTION-PLUMB-GOLD-BAILEY-BANKS-BIDDLE-ETC/internet/ZALES-PIERCING-PAGODA-SILVER-GOLD-CONNECTION-PLUMB-GOLD-BAILEY-BANKS-BIDDLE-ETC-543972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on ZALES, PIERCING PAGODA, SILVER & GOLD CONNECTION, PLUMB GOLD, BAILEY BANKS & BIDDLE, ETC.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Only certain associates have the authority to override store policy

AUTHOR: anonymous - (United States of America)

Which Piercing Pagoda did you try to exchange the body jewelry at? For the gold body jewelry, (aka the 90+ you spoke of) they sell warranties so that you do not suffer a loss. Some navel rings that are dangles are not meant to be slept in or worn with pants that rub against them - unless you want it to be bulky and ugly where it is soldered, the thin pieces that make such pieces of jewelry cute are delicate. If you were asking for the same piece of jewelry, although it is against the store's policy, many associates will be understanding - and with a receipt (and warranty if it is gold...if not without the warranty because it is not offered on cheaper ones) will give you the same piece. If the same piece is not in, it can be exchanged when it is in stock.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.