- Report: #922822
Report - Rebuttal - Arbitrate
Complaint Review: ZBiddy.com
ZBiddy.comMiami, Florida United States of America
ZBiddy.com $99. charge just for entering CC--no warning Miami, Florida
*Author of original report: Not sure what you want me to do
*UPDATE Employee: Your transaction
*Author of original report: Many lies before they stopped payment request
*UPDATE Employee: Your transaction as voided on 8/5
*UPDATE Employee: Refund follow up
*Author of original report: 4 Days Still No Refund!
*Author of original report: No Refund Yet
*Author of original report: Rebuttal
*UPDATE Employee: Reply from Zbiddy
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I called and spoke with George who tried numerous times to keep me by offering 50% discount and lying they didn't give refunds since it was said on their site that when you enter your CC# you are buying bids.
I saved a screen capture of that page and it says nothing about charging your account if you enter your CC#.
After numerous lies about what they couldn't do, I finally got him to agree to cancel my account and receive a full $99. refund that he said would be processed in 24 to 48 hours during business days which he probably meant M-F when they're there all the time.
I had to threaten going to my bank to report them and that's when I finally got a confirmation number for my refund and also got an email to that effect but the email said to allow 5-7 days to get my refund.
I should have checked that they are in Florida. I don't do any business with firms in Florida ever since I was ripped off years ago by companies there.
This report was posted on Ripoff Report on 08/05/2012 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/ZBiddycom/Miami-Florida-/ZBiddycom-99-charge-just-for-entering-CC-no-warning-Miami-Florida-922822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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