• Report: #880216

Complaint Review: ZEN

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  • Submitted: Wed, May 09, 2012
  • Updated: Wed, May 09, 2012

  • Reported By: Todd360 — woburn Massachusetts United States of America
ZEN
225 MAIN ST WOBURN, Massachusetts United States of America

ZEN Payment Systems Corp. Lies Lies Lies WOBURN, Massachusetts

*Consumer Comment: Please Help!

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We too are scammed into this contract agreement that has not met the rates that is given. I have been over charged in many ways.

Reason being:

1.    Payment Systems sales agent promised to drop your processing rate to a flat 1% on all credit cards and 0% on debit transaction.

2.  Payment Systems sales agent promised I will save money from previous merchant account and will meet or beat competitor as long as we are with them. That has not happen and we are paying well over 200.00 from what we used to pay.

3.  Payment Systems sales agent promised of no PCI compliant fees but has been told from monthly statement that we will be billed for that.

4. There are many hidden fees on statement that was never told and seemed sketchy overall with charge not broken down to any clear understanding.

5.  Payment Systems sales agent promised no processing fee for first three months which means we will not pay anything for first three months using their service. Also written on contract. Called company who promised a reimbursement of faulty error after 30 days but going on two months with attempts between to collect.Service kept passing on the days of reimbursement.

6.  On 5/8/12 Payment Systems debited a second fee within days apart claiming that there seem to be a system error over payment which was never notified. The company takes money out at will.

ETC
 
We have names, bank records and original contract of the breach and deceptive lies.

We are ready to move with any legal action upon Payment Systems Corp.

This report was posted on Ripoff Report on 05/09/2012 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/ZEN/WOBURN-Massachusetts-01801/ZEN-Payment-Systems-Corp-Lies-Lies-Lies-WOBURN-Massachusetts-880216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Please Help!

AUTHOR: Defrauded by Payment Systems Corp - ()

How did your lawsuit pan out? Can you help us? Our business was recently defrauded by Payment Systems Corp, as well as by Lease Finance Group. We were told exactly what you were told. We were even provided with "free" terminals just in case our existing POS equipment fails, but received paperwork afterwards stating that we had to pay a monthly leasing fee of $149/month for 4 years to Lease Finance Group! That's over $7000 for equipment that we will not be using.

Aside from that, Beverly Bishop (204.298.5188, our sales rep) stated that they would come and switch our current POS system so we could process transactions in our system. Beverly did not return any calls so I called their customer service number (888.835.5306) and was told that they would walk us through it over the phone instead.

We have not made any transactions via their system yet, only a test one. But after finding all this information on the internet about Payment Systems Corp (FirstData)'s fraudulent business practices, we would like to cancel ASAP and make sure we take the right steps to protect ourselves. Something tells me that this is only the beginning of a lengthy battle.. Please help if you can! Thanks!

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