- Report: #341270
Report - Rebuttal - Arbitrate
Complaint Review: ZENNI OPTICAL
ZENNI OPTICAL27 SUNNY OAKS DR. SAN RAFAEL, California U.S.A.
ZENNI OPTICAL POOR QUALITY PRODUCT AND HORRIBLE CUSTOMER SERVICE SAN RAFAEL California
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BUT I ASK HIM IF HE WENT INTO A RESTAURANT AND BOUGHT A SPOLIED HAMBURGER AND THE RESTAURANT TOLD HIM TO COME BACK AND GET A FREE HAMBURGER (AS IN THE 1ST REPLACEMENT) AND SECOND HAMBURGER WAS ALSO SPOILED.. AND THEY SAID WELL TRY 1 MORE TO SEE IF ITS SPOILED ALSO AND I WILL GIVE YOU A 25% DISCOUNT, WOULD HE TRY IT A 3RD TIME AND HE SAID NO BUT WE WERE TALKING ABOUT EYEGLASSES AND NOT HAMBURGERS.
ALL I ASK WAS THAT HE GIVE ME A REASONABLE DISCOUNT ON A DIFFERENT TYPE OF FRAME WITHOUT RIMLESS GLASSES AND HE SAID NO AND THAT IF I DIDN'T LIKE THEIR POLICES THEN JUST DON'T DO BUSINESS WITH THEM... I KEPT ASKING TO SPEAK TO SOMEONE HIGHER THAN HIM AND HE REFUSED TO GIVE ME A NAME/NUMBER OR HIS LAST NAME!!!! ( PS.I HAVE WORN RIMLESS GLASSES FOR THE LAST FOUR YEARS AND HAD NO PROBLEMS WITH BREAKAGE SO ITS OBVIOUS THAT I KNOW HOW TO HANDLE THIS TYPE OF GLASSES WITHOUT BREAKING THEM .. AS HE INDICATED IT WAS MY FAULT BECAUSE THEY HAD TO BE HANDLED WITH GREAT CARE!!! )
This report was posted on Ripoff Report on 06/17/2008 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/ZENNI-OPTICAL/SAN-RAFAEL-California-94903/ZENNI-OPTICAL-POOR-QUALITY-PRODUCT-AND-HORRIBLE-CUSTOMER-SERVICE-SAN-RAFAEL-California-341270. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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