- Report: #702277
Report - Rebuttal - Arbitrate
Complaint Review: ZENNI Optical
ZENNI Optical27 Sunny Oaks Dr. San Rafael, California United States of America
ZENNI Optical ZenniOptical.com Chinese company making cheap frames and glasses with no one checking quality oversight for their product. San Rafael, California
*Consumer Comment: dissatisfied
*General Comment: Eye glasses.
*Consumer Comment: My experience with Zenni Optical is positive
I reordered two pair to get my 50% discount and I was told it was past the 30 days and only for the frames. This was said in spite of an email received saying that I will get 50% off of the frames and to the place the lens in myself. Can you believe that. Get two frames that already have shown themselves to be substandard and put the lens in myself. Oh, they would supply the tool if I need it to install the lens. One pair is rimless and the other a partial rim as per the pictures.
We are talking about our eyes, our vision when driving, reading and everday use.
I am disabled and handicapped, following the ADA guidelines and Medical care of SSI reporting the company to the ADA arm of enforcement and the FDA to see how a company can operate in the USA with no oversight of their product quality.
Stay away from ZENNI OPTICAL no matter how tempting their prices are, I am getting two pair made as evidence for the ADA and FDA. They are truly giving you what you pay for, garbage.
This report was posted on Ripoff Report on 03/03/2011 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/ZENNI-Optical/San-Rafael-California-94903/ZENNI-Optical-ZenniOpticalcom-Chinese-company-making-cheap-frames-and-glasses-with-no-one-702277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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