- Report: #882472
Report - Rebuttal - Arbitrate
Complaint Review: ZONG
ZONG2211 North 1st Street San Jose, California United States of America
ZONG, Used merchant services for years, made money and have never been paid. San Jose, California
*Author of original report: Why am I back again, erg!
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Over a month ago, I had contacted ZONG and requested that they close my account & pay me whatever I had made. They told me the amount I made, and said they would send me a payment asap.
Over a month later, today... still nothing. I've emailed them a million times, it all gets redirected to the same "Kamara, Angelique" and she/he does not help at all. She just says clients get paid once a month, and that it's harder to pay me because they have to add up everything I made like 2 years ago.
Isn't this suppose to be a PayPal service? Why is it so hard to send me $100 dollars and close my account, it's been over a month. I am broke, I could really use this $100 dollars. [continued below]....
BTW, I'm pretty sure I made well over $100. I've sold lots of credits to players over a 6 month period, some used credit cards so I know the fees are not that high. For certain carriers "not zong" and I understand, they do take 50-70% off each transaction.
Bottom line is I'm not happy, not because of the amount I made, but because of how long it takes to send me my money. I know there's a 75 day grace for the phone companies to pay ZONG so ZONG can pay us, but it's been over a year.
I want my account closed, and I want the money I made now, not later, not a month later, not months later. Now. A handicap monkey could process this information faster.
This report was posted on Ripoff Report on 05/14/2012 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/ZONG/San-Jose-California-95131/ZONG-Used-merchant-services-for-years-made-money-and-have-never-been-paid-San-Jose-Cal-882472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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