- Report: #882472
Report - Rebuttal - Arbitrate
Complaint Review: ZONG
ZONG2211 North 1st Street San Jose, California United States of America
ZONG, Used merchant services for years, made money and have never been paid. San Jose, California
*Author of original report: Why am I back again, erg!
Over a month ago, I had contacted ZONG and requested that they close my account & pay me whatever I had made. They told me the amount I made, and said they would send me a payment asap.
Over a month later, today... still nothing. I've emailed them a million times, it all gets redirected to the same "Kamara, Angelique" and she/he does not help at all. She just says clients get paid once a month, and that it's harder to pay me because they have to add up everything I made like 2 years ago.
Isn't this suppose to be a PayPal service? Why is it so hard to send me $100 dollars and close my account, it's been over a month. I am broke, I could really use this $100 dollars. [continued below]....
BTW, I'm pretty sure I made well over $100. I've sold lots of credits to players over a 6 month period, some used credit cards so I know the fees are not that high. For certain carriers "not zong" and I understand, they do take 50-70% off each transaction.
Bottom line is I'm not happy, not because of the amount I made, but because of how long it takes to send me my money. I know there's a 75 day grace for the phone companies to pay ZONG so ZONG can pay us, but it's been over a year.
I want my account closed, and I want the money I made now, not later, not a month later, not months later. Now. A handicap monkey could process this information faster.
This report was posted on Ripoff Report on 05/14/2012 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/ZONG/San-Jose-California-95131/ZONG-Used-merchant-services-for-years-made-money-and-have-never-been-paid-San-Jose-Cal-882472. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.