• Report: #99580

Complaint Review: ZPDI Aka Opticom Aka NCIC

  • Submitted: Mon, July 19, 2004
  • Updated: Wed, October 12, 2005

  • Reported By:Austin Texas
ZPDI Aka Opticom Aka NCIC
7411 John Smith Drive, Ste. 200 San Antonio, Texas U.S.A.

ZPDI Aka Opticom Aka NCIC Complete Scammers San Antonio Texas

*REBUTTAL Owner of company: There is no association between Opticom and NCIC

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I received my regular monthly bill. To my suprise I had charges from ZPDI totalling $161.77.
I had never heard of this company much less make any calls that would cost this much, so I called my phone company and they told me to call the number provided by ZPDI on my bill.

Well, after a 40 minute wait until I was connected with a person, I was transferred to Opticom and another 15 minute wait. When I finally was able to speak with someone I was told that these calls were third-party calls. I informed her that I had never made any third-party calls and had never dialled any of the numbers listed or made any calls between the hours of 1 am and 6:20 am. I had seven billed calls for the same amount of time for this time period. She said it was to a public forum and the calls were accepted. I informed her that I had not accepting any collect calls on that phone period unless it was my 3 yr old.

She then told me to hold and came back approximately 10 minutes later and told me she would block the provider that billed me and would credit me 100% for their portion. Now I'm getting the run around with the other charges.

Toni
Austin, Texas
U.S.A.

This report was posted on Ripoff Report on 07/19/2004 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/ZPDI-Aka-Opticom-Aka-NCIC/San-Antonio-Texas-78229/ZPDI-Aka-Opticom-Aka-NCIC-Complete-Scammers-San-Antonio-Texas-99580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

There is no association between Opticom and NCIC

AUTHOR: Bill - (U.S.A.)

I am not sure why NCIC is listed in this complaint since the services were provided by Opticom.

Please remove any reference to NCIC. Thank you.
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