- Report: #351100
Report - Rebuttal - Arbitrate
Complaint Review: Zellers
ZellersBurlington Mall Burlington, Ontario Canada
Zellers Items on Sale are Never In Stock Burlington Ontario Canada
*Consumer Comment: Seems to be standard with Zellers.
*Consumer Comment: Wow real adult behavior displayed by your husband there Pee-ode Customer.
*Consumer Comment: similar experience with store failing to honour advertised price
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By noon there were no chairs in stock. I tried locating stock via online searching - not a single Zellers store within 300 km of my house had a single chair in stock. A coincidence? Did someone purchase hundreds of these items when no one was looking? I don't think any Zellers location had more than one or two (if that) in stock but since customers arrive ready to spend money, they end up purchasing something else (usually at a higher price) so they feel like they have accomplished something.
Isn't that called the old "bait and switch" sales trick? I used an online form to complain to Zellers Corporate and was surprised to receive a reply! Unfortunately the rep "Susan" has yet to make good on her promise to transfer some stock to my local Zellers location. Phone calls to my local Zellers and numerous other locations proved useless as they all say the same thing. No stock - no plans to re-stock. Never had any to begin with...
To add further insult to injury... Zellers is advertising the ENTIRE LINE of zero gravity chairs (5 styles!) on sale AGAIN! They are 40% off and the sale ends July 18. Another sale?!? They don't have any stock from the previous sale?!?
What a joke. This kind of thing disgusts me and Zellers should be ashamed.
This report was posted on Ripoff Report on 07/14/2008 02:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Zellers/Burlington-Ontario/Zellers-Items-on-Sale-are-Never-In-Stock-Burlington-Ontario-Canada-351100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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