• Report: #382178

Complaint Review: Zero Plus Dialing

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  • Submitted: Fri, October 17, 2008
  • Posted: Fri, October 17, 2008

  • Reported By: Disgusted — University Park Illinois U.S.A.
Zero Plus Dialing
10500 Heritage Blvd. San Antonio, Texas U.S.A.

Zero Plus Dialing Another Rip-Off by Zero Plus Dialing San Antonio Texas

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While on vaction I made what I thought was a 1-800-COLLECT call to my elderly grandfather to make sure he was doing well while I was out of town. The next month my grandfather received his usual AT&T telephone bill but was shocked to discover a charge from Zero Plus Dialing Inc. for the amount of $96.99 for an 18 minute evening call.

When I called AT&T as well as the number listed on the bill for inquiries 1-888-502-0734, neither were able to tell me how the call I made ended up through Zero Plus Dialing. An AT&T representative agreed that this was ridiculous but told me that I had to deal with Zero Plus Dialing regarding billing.

When I called on several occasions, several representatives of Zero Plus Dialing told me that I must have mis-dialed and THOUGHT that I was dialing 1-800-COLLECT as if I don't know how to dial a phone number! Then the reps are always in a rush to get me off of the phone telling me that they have other calls

If you Google Zero Plus Dialing you will see nothing but complaints about this company.

I am not at all done disputing this company or this matter.

Disgusted
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 10/17/2008 10:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Zero-Plus-Dialing/San-Antonio-Texas-46280/Zero-Plus-Dialing-Another-Rip-Off-by-Zero-Plus-Dialing-San-Antonio-Texas-382178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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