• Report: #730781

Complaint Review: Zetronix Corp.

  • Submitted: Wed, May 18, 2011
  • Updated: Wed, May 18, 2011

  • Reported By: Greg — Fort Lauderdale Florida U.S.A.
Zetronix Corp.
365 Boston Post Rd., Ste 144 Sudbury, Massachusetts United States of America

Zetronix Corp. They sent defective item, I returned it, they refuse to refund, and ignore all contact attempts. Sudbury, Massachusetts

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Ordered and received a nanny-cam clock.  Same did not work at all with respect to recording.  Sent it back pursuant to their instructions, with their return authorization number. 

I requested a refund.  They ignored that request and said they shipped out another unit and gave me a tracking number.  Tracked same, and USPS confirmed online there was never any such shipment. 

Numerous calls and emails later inquiring about my refund, and nothing.  No calls, no return emails, and it is impossible to get a human being on the phone.

After checking around, I see my experience with this online-only retailer is not unique. 

DO YOUSELF A FAVOR AND DO NOT ORDER FROM THIS RETAILER.  THEY APPEAR TO BE A SCAM OPERATION SENDING DEFECTIVE MERCHANDISE AND THEN DISAPPEAR RATHER THAN MAKING GOOD ON THE TRANSACTION, AFTER THEY HAVE TAKEN YOUR MONEY.

This report was posted on Ripoff Report on 05/18/2011 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Zetronix-Corp/Sudbury-Massachusetts-01776/Zetronix-Corp-They-sent-defective-item-I-returned-it-they-refuse-to-refund-and-ignore-730781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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