- Report: #719609
Complaint Review: Zipcar Portland
| Zipcar Portland 739 Southwest 10th Avenue
Portland, Oregon United States of America |
|
Zipcar Portland Ripoff artists and lousy company - Flexcar was 100 times better - Portland, Oregon
*Consumer Comment: Oh Please
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I realize people will say that I signed the contract and agreed to those terms. I did. That does NOT make this policy fair or just. I used the company out of necessity. Zipcar made $50, plus another $4 because they charged for an additional 15 minute rental (even though it was not 15 minutes late).
This is just not the same company now that it's not Flexcar anymore. They're a money hungry company now. I do not, under any circumstances, recommend Zipcar. It's spendy as hell and in my opinion, not worth it.
On top of all else my car smelled like some crappy perfume when I picked it up and I ended up driving around with the windows down to clear the smell out.
BAD COMPANY. I have cancelled my membership.
This report was posted on Ripoff Report on 04/19/2011 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Zipcar-Portland/Portland-Oregon-97205/Zipcar-Portland-Ripoff-artists-and-lousy-company-Flexcar-was-100-times-better-Portlan-719609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Oh Please
AUTHOR: Adam - (United States of America)
SUBMITTED: Monday, October 01, 2012
Zipcar's website warns you of late fees, and to make sure you plan for enough time. Because you failed to take traffic into consideration, you were late, and charged according to their policy.
It is completely fair. $50 is a standard late fee. If you overdraw $0.01 with Bank of America, you get slammed with a $35 overdraft fee. You knew the terms, and agreed to them.
I've used Zipcar for years, and not once have I had a late fee. Why? Because I pay the $10 for an extra hour instead of risking the $50 for being late.
Seriously, reaching much? A rental car that smells like perfume. What did you expect? Be happy it didn't smell like smoke and sex and urine. It is a rental car, and you aren't the only one that uses it. Zipcar is not responsible for making sure the car smells the way you like it to.

