- Report: #945918
Report - Rebuttal - Arbitrate
Complaint Review: Zoom trader
Zoom traderInternet United States of America
Zoom trader website ,zoomtrader.com Zoomtrader.com refused to refund my $200 I used to Open a trading account , Internet
*UPDATE Employee: Re: Zoom trader website ,zoomtrader.com Zoomtrader.com refused to refund my $200 I used to Open a trading account Internet
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I signed up with one named zoomtrader.com and when I went to follow the video instructions I realised that the trading platform differed from the video trading platform which was globaltrader.com or similar. The zoomtrader trading platform has only a very limited pair of choices as Globaltrader.com. It was then that I realized it was a scam. Also, when I opened the account, a $100 bonus was added to my $200. I wanted to contact the customer support but only a live-chat figure was available. I activated the Live-Chat, expecting an immediate reaction - as is usual with this type of communication - but nothing happened. 2 or 3 days later I got an email from zoomtrader thanking me for sending them my email address. Weird isn't it? It was then that I sent an email request withdrawing my $200. A few days went by and when no answer from zoomtrader came, I sent an email to the billing processing company they used called charge4all.com who passed the withdrawal request on to zoomtrader.
Today I received an email from firstname.lastname@example.org which reads,Zoomtrader Wagering
Would you please cancel your current withdrawal request as you have not met your wagering requirements yet.
Every trader must trade with the volume of 40 times the bonus amount, in your case you received a $100 bonus so the volume of trades should be $4000 before you can start withdrawing.
If you have any questions you can refer to our bonus terms and conditions on the site.
Their email thus confirms that they are Internet scammers or thieves. No other legitimate trading company, whether stocks, commodities, currencies or whatever has this requirement. This website is without doubt set up to defraud investors of their money.
This report was posted on Ripoff Report on 09/24/2012 01:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Zoom-trader/internet/Zoom-trader-website-zoomtradercom-Zoomtradercom-refused-to-refund-my-200-I-used-to-Ope-945918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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