• Report: #1015187

Complaint Review: Zoosk.com

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  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: Steve — Mesa Arizona USA
Zoosk.com
Internet United States of America

Zoosk.com Fraudulent credit card charges, fake profiles - they should be investigated, Internet

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I  closed  my  account  within  hours  after  opening it  when I  saw  that  Zoosk   doesn't  care  about  fake  profiles.  I  was  under  the  impression  that  they   pay  ladies  in the Philippines  to  post  their  profile  and  to  make  it  look  like  they  live  in the  United  States "just  around  the corner".   Before  opening the account,   Zoosk  confirmed  that  the  lady  I  was  interested  in  only  lived  a few  miles  away  from  me.

After  making my  payment,  this  lady  mentioned  "by  the  way -  I  live  in the Philippines...".   I  reported  this  fake  profile  to  Zoosk  but  I  still  saw  this profile  several  months  later  without  any  changes  on  Zoosk.com      This  was  the  first  contact i  made and  the only  contact  I  made  through  Zoosk  (!)

About  half  a  year  after  closing my  account  and  disputing the  charges  with my  credit  card  company  Zoosk  charged  my  CC  again  without  even  informing  me.  (they  had  my  CC number  and  also  my  email  address on  file...)     I  received  a  fraud  warning  from my  bank  and  told  them  that this  was  an  unauthorized  charge.  they  closed  the  account,  causing  many  additional  problem  with  other  merchants /  subscriptions.

I  don't  think that  this  was  some  kind  of  "computer  mistake"   because  their  computer  would  have  sent out  an  email  notification  informing  me  of  the  charges  on  my  CC.  I  believe that  someone  manually  charged  my  card,  hoping  that  I  would  not  catch  it  after  such  a  long  time.

This report was posted on Ripoff Report on 02/16/2013 12:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Zooskcom/internet/Zooskcom-Fraudulent-credit-card-charges-fake-profiles-they-should-be-investig-1015187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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