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Report: #1297999

Complaint Review: A1 Parts Shop - Dallas Texas

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  • Reported By: Steven — Killeen Texas USA
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  • A1 Parts Shop 5900 W Davis Dallas, Texas USA

A1 Parts Shop Mike, Chris Sold a bad engine, hassled us on everything, and in the end didn't honor the warranty Dallas Texas

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I located this junk yard from Car-Parts.com.  I've dealt with a bunch of junk yards over the years, and this is the first to screw me.  We purchased a "good" running diesel engine for our work truck.  They sold it to us for $5900.00, I told them we didn't have the motor out just yet, and would keep the core.  Mike, over the phone told me it was fine, and that he just needed the long block, and we'd get our money back.  He also wanted in cash to help us save some money on "processing" and whatnot.

 

So after getting the motor out, and parts swapped over, we head up to Dallas (three hours ONE WAY), and when we drop off the core, he tells us he said nothing of that nature, and would only give us HALF of the core deposit.  I chalked it up to a misunderstanding on my end, and go on.

 

Get the truck fired up and we've got no compression on two of the six cylinders.  Call them up, and they keep giving us excuse after excuse.  Telling us how they had one coming, and how they wanted the old motor back for them to "inspect" it.  So we pull the motor and take it up to them (so another six hour round trip), and so finally today, they would give us another engine, please keep in mind it's been over three months, now, I would be lying to say if we were haggling with them for three months, the truth is that we were having issues with the SKIM module in our truck, and it took a month to get it all sorted out.  

So the motor they tried to give us is from an older truck that WOULDN'T work with our truck.  Obviously for someone in the career of junk yards they would know this, as after arguing with them, we had to take the old motor back without a refund.  And to make matters even worse, they wouldn't hand over the motor unless we gave them the receipt.  Spend the extra money with another junkyard, these guys are the true meaning of "If it's too good to be true, then it is".  I tried to save 500 bucks on an engine, and it's set me back a few grand already.  Having to remove the motor two times, and three trips to this area.

This report was posted on Ripoff Report on 04/05/2016 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/a1-parts-shop/dallas-texas-75211/a1-parts-shop-mike-chris-sold-a-bad-engine-hassled-us-on-everything-and-in-the-end-did-1297999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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