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Report: #1266820

Complaint Review: AAFES - Internet

  • Submitted:
  • Updated:
  • Reported By: ICarr — Peyton Colorado USA
  • Author Confirmed What's this?
  • Why?
  • AAFES Internet USA

AAFES shopmyexchange.com Buyer Beware! Dallas Texas Internet

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I never ordered or would consider ordering furniture online BUT this is the Exchange after all & their in store stock is limited. I ordered Ashley furniture in 2012 the Sofa & Chairs had broken support boards when it arrived but who tears into their newly delivered furniture to inspect it: I paid someone to come look at it & repair it at AAFES direction & then they refused to reimburse me until I took it all the way up the chain. Then they told me to give it to CHARITY & they would credit the STAR CARD Acct!!!

Fast forward & this is the problem with giving second chances...I ordered Ashley Furniture AGAIN shipped through a different freight company. The items arrive there is saw dust all up & down one side of the fabric. Not going through that rodeo again I call to return it ~ They won't pick it up - I have to pay to freight it back! Oh & the items I bought & received on 11/2/15 when on sale on 11/7/15 ~ I asked for an acct adjustment for the sale & promo offer ~ they literally were going to make me either A) Pay the return freight & I'd have to re-order it or B) take it to my Exchange return it & repurchase it to get the sale price & promotional APR!!! UNBELIEVABLE - Once bitten twice shy... what was I thinking?!?

This report was posted on Ripoff Report on 11/09/2015 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aafes/internet/aafes-shopmyexchangecom-buyer-beware-dallas-texas-internet-1266820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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