- Report: #74537
Report - Rebuttal - Arbitrate
Complaint Review: AAFES
AAFESWWW.AAFES.COM Dallas, Texas U.S.A.
AAFES Military Star Card credit reporting, collections fraud.... Dallas Texas
*Consumer Comment: Charge off?!?!?!?!
*Consumer Suggestion: AAFES Military Star Card
*UPDATE Employee: AAFES has become a sorry company to work for
*UPDATE Employee: They are LAZY
*Consumer Comment: Battle Ground
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Few months later we tried to return an item at the store and were told our account was delinquent and could not make a return. We call several numbers and then after initiating an investigation on this matter we were sent a letter from a collection compan, OSI, billing us for the amount of 236.00 because we owed AAFES $187.00. If the account was paid in full and the card never used again how can they bill us $187.00.
OSI wanted their money and we denied paying them. We provided proof to AAFES of the payment and were told this would be resolved. This was in Mid 2001.
At the end of 2001 we got a credit report and there was the balance was $187.00 on AAFES account. We started a dispute with each Credit report Agency and sent proof of the payment of the debt. We did not get the issue resolved and AAFES said it would take few months to clear.
Now is 2002 and we got another credit report but this tiime is worse. Now it shows not only an account for 187.00 but also another account with the initial amount we paid in full. It shows not even a payment to AAFES. And it also reports as a charge off !!!!
We have contacted AAFES several times and we have not received a response. We faxed the information they wanted and nothing yet... So all we have left to do is to make an IG complaint.....
Fort lewis, Washington
This report was posted on Ripoff Report on 12/09/2003 11:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/AAFES/Dallas-Texas-75266/AAFES-Military-Star-Card-credit-reporting-collections-fraud-Dallas-Texas-74537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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