• Report: #862323

Complaint Review: Aamco of Hackensack NJ

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  • Submitted: Sun, April 01, 2012
  • Updated: Sun, April 01, 2012

  • Reported By: Doug — Hackensack New Jersey United States of America
Aamco of Hackensack NJ
55 Midtown Bridge Approach Hackensack, New Jersey United States of America

Aamco of Hackensack NJ 3 times they told me there was more wrong - more money - not once, twice, but 3 times! Hackensack, New Jersey

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NoI own a 2004 Mistsubishi Montero Sport with 4WD, with 105,000 miles. While driving, the 4x4 shifter started shaking violently & the check engine light came on. I turned around to head for home first stopping for a cup of coffee. When I started the car, it would only drive in reverse. I had it towed to Aamco in Hackensack, NJ.

After initial inspection, Nick told me I had to pay $685 to determine the total issue and cost, but the $685 would credit against the total repair. He was right, the $685 did apply towards the total.

The next day I got a call to tell me the transmission had to be rebuilt for a total of $2750. I wasn't thrilled, but it seemed like a reasonable price. One day later Nick called again to tell me they found more problems with the torque converter and other things. That would be another $1200. I asked how much would I owe if I said stop and had the car towed away. I was thinking, the Kelly Blue Book is only a little over $5,000. I was told I would owe $2,750. At that point, I felt I had no choice but to agree to the additional $1,200.

Three days later I got called again. Well Doug, the Transfer Case is broken, cannot be rebuilt, a replacement, a used replacement in fact, will cost you another $2,200. Now my cost with taxes, will be over $6,400. Transfer Case - what is that? Nick said it is used to make the 4WD work. Well, one of the documented symptoms I told Nick about was that the 4x4 shifter was shaking violently. I think that means it would have been a good idea to look at the transfer case on Day One!

Now, I'm no expert but when you tell me it is $2,750 to rebuild the transmission, I assume you looked at EVERYTHING, and there would be no extra surprises. Well, I was surprised 3 times!

I chose Aamco because of their website claim of 6 month no interest financing. I gave Nick my credit info on Day One, but not until I was in for more than $6,400 did he tell me I only qualified for $2,500. I had to get a co-signed. I had a co-worker call them and give their info. Then, the day before I was to pick up the car, Nick said, "Oh by the way, your co-worker only qualified for $2,500, so you need to bring another $1,400 in ncash with you"! Are you kidding me!?! 

I had a family member then call to cosign. I assumed it would be me & the family member. No, turns out they have on the contyract now, me, my co-worker, and my family member. Then, each of those two people get sent a credit card in the mail, they get their own monthly bill for their portion of the total. What the heack?  Co-sign is supposed to mean the bills come to me, and if I default, then the finance company goes after them.

What kind of business is this place?

Well, as you can guess, I was played. I feel foolish and embarrassed. All I hope is that someone in Northern New Jersey, in a similar position as I was, reads this and takes their car somewhere else.


This report was posted on Ripoff Report on 04/01/2012 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aamco-of-Hackensack-NJ/Hackensack-New-Jersey-07601/Aamco-of-Hackensack-NJ-3-times-they-told-me-there-was-more-wrong-more-money-not-once-862323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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