- Report: #1069793
Report - Rebuttal - Arbitrate
Complaint Review: AAMCO Transmissions
AAMCO Transmissions23131 Orange Ave. Lake Forest, California USA
AAMCO Transmissions Deceptive Lake Forest California
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I recently found myself in need of a transmission repair and much to my disappointment ended up at AAMCO Transmission in Lake Forest. I knew keeping my vehicle at the dealership would be a costly mistake for this type of repair and decided to call around for additional quotes prior to making any rash decisions. I then called AAMCO Transmission in Lake Forest as I thought they were a reputable business, was I ever wrong. Ken greeted me on the phone with a joke “if you win the lottery, bla, bla, bla”. He went on about their free diagnostic and from the sounds of it, the repair cost will be about $1,700 plus a torque converter if you need one for an additional $350. This was to include labor and parts out the door. If the rest is true or not is up to your discretion to believe as there is no way to tell if there was actually as much damage to the transmission as they have found during their free diagnostic and tear down. So I’m under the impression that per Ken, they can do a full rebuild buying only the actual parts that I needed and saving me quite a bit of money. Ken calls me back and tells me that they have the results and it’s worse than expected. Some part of the gears had broken and was eating through the case, I needed a new case, the direct drum, forward clutch hub, and solenoids. This was going to be $1,740 for the kit and then he started to break down all of these other parts. Grand total $2,811 - Now I have another problem, it’s torn apart in their garage. How did it go from $1,700 out the door to actually $2,925 with tax to get this fixed? Almost twice as much as what brought me in the door. Please don’t give me a fake off the cuff lowball quote to get me in the door and then slam me with an outrageous price. Don’t believe this guy, he’s a real slick talker and full of it in the end. Not to mention that my vehicle smelled like a grease pit. It had black stains all over the floor mats, seat, steering wheel and door handles on the interior. It looked like the mechanic had been living in the front seat for the entire time it was in their shop. Have they never heard of floor and seat covers?
This report was posted on Ripoff Report on 07/24/2013 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/AAMCO-Transmissions/Lake-Forest-California-92630/AAMCO-Transmissions-Deceptive-Lake-Forest-California-1069793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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