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Report: #950515

Complaint Review: Aamco Transmissions - Manchester Connecticut

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  • Reported By: Lindsay — Coventry Connecticut United States of America
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  • Aamco Transmissions 697 Parker Street Manchester, Connecticut United States of America

Aamco Transmissions Aamco in manchester. Over charged $400 for transmission rebuild under false pretense Manchester, Connecticut

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A couple of weeks ago I had gotten my 98 Buick Riviera towed to Aamco Transmissions of Manchester, CT. I needed to have my transmission rebuilt as well as a torque converter.  The day of my car being towed I did not receive a quote on a new transmission but I was assured that I would be contacted once they had found out exactly what needed to be done. I received a call from Aamco a couple days later and was notified that I needed a new transmission as well as a torque converter.

 I asked how much a transmission rebuild kit would cost and I was quoted $1500 also I asked how much a torque converter would cost and I was quoted $300. These prices seemed fair to me, so the man that called me quoted me $1800 total for the transmission rebuild kit and the torque converter. I agreed, soon after he had promised me the price would not go over $2200. I asked him why would it get up to $2200 and he said to me in case we need to replace "hard parts," these "hard parts" were not included in the transmission rebuild kit. I said ok but please call me before you put any hard parts in and he assured me he would.

 Almost two weeks later I get a phone call from Aamco informing me my car was finished. I said "great and how much would it be?" The man said it was $3500 for everything, right away I was taken back. Then he went on to say how he had to replace all these different parts in order to replace the transmission. I confronted him right away and said "wait a minute, I told you to call me if you were to used any hard parts." From there he said but wait you're getting a deal because we took off $1300 of parts for you. This seemed all too fishy so I asked him why didn't you call me? He apologized for the miscommunication but continued to raise his voice at me when he noticed I was getting upset. I kept repeating "I didn't know you were putting all those extra parts in and I told you to call me if you were to." The argument was so out of control I could not reason with this man. I did not want anything but a rebuilt transmission and a torque converter. I did not approve Aamco Transmissions to replace any other parts without my knowledge. Aamco Transmissions of Manchester, CT is charging me $400 for parts that I had not been contacted about or approved.

This report was posted on Ripoff Report on 10/03/2012 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aamco-transmissions/manchester-connecticut-06042/aamco-transmissions-aamco-in-manchester-over-charged-400-for-transmission-rebuild-under-950515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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