- Report: #1142329
Report - Rebuttal - Arbitrate
Complaint Review: Aamco
AamcoHwy 123 San Marcos, Texas USA
Aamco / San Marcos, TX Scam artists, False advertising, Did not rebuild my transmission, but claimed they did, liars San Marcos Texas
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Aamco Total Car care in San Marcos, TX (franchise owned by Fred) on Highway 123.
Paid Aamco 2400.00 just over a year ago to "rebuild" my transmission. Fred the owner was very nice and the work was done in two days. He said the cars transmission was totally rebuilt, and that it would drive like a new car. He included a 12 month warranty on the rebuild. The car did not shift smoothly and I could tell that the transmission had not been rebuilt just by the hard shifting and sloppy performance. I called Aamco and told them it was shifting rough and Fred said it was just the break in period, and the performance would get better with time.
Well 2 weeks after the warranty expired it stopped working, and left me stranded in Austin on the side of the road. I called Aamco and asked them to tow it to their shop and fix the "rebuilt" transmission, but they said since it was over the warranty, they could do nothing to help me, or stand behind their work. They were very eager to get me to pay them again to tow the car, and rebuild the newly rebuilt transmission, but I declined to pay them any more money. I called Aamco to talk to Fred/Owner directly because he seemed like such a honorable person the first time, but was told he is deployed in Afghanistan and cant be contacted. Well he was contacted by email supposedly and the honorable Fred said he would not fix the car. (what a guy) (american military rip off artist?)
So why did the cars transmission go 150,000 miles and twelve years for Ford, but only twelve and a half months and 20000 miles for Aamco????? Did they rebuild my transmission ? I think not, rather just replaced a faulty component, got it working and claimed to have rebuilt the transmission. They probably crossed their fingers and hoped it would make it through the 12 month warranty. The cars miles were all highway miles from San Marcos to Austin and back. These people give Auto Repair a bad name, and are why most everybody does not trust mechanics. Be very wary of any Aamco because this is how they do buisness. This is how they treat a 2400.00 customer. Aamco claimed to rebuild my transmission (have it in writing) We all know had it been rebuilt it would still be working. Now the car is going to the scrap yard because I will not make another 2400.00 mistake.
How is this legal? Thanks Aamco San Marcos !!! Thanks Juan, Ryan, and Fred !!!
This report was posted on Ripoff Report on 04/28/2014 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Aamco/San-Marcos-Texas-78666/Aamco-San-Marcos-TX-Scam-artists-False-advertising-Did-not-rebuild-my-transmission-1142329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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