- Report: #1168435
Report - Rebuttal - Arbitrate
Complaint Review: Aarons Furniture Rental
Aarons Furniture Rental5108 U.S. 19, new port richey, Florida USA
Aarons Furniture Rental WARNING!!! NEVER NEVER EVER RENT FURNITURE FROM AARONS!!! new port richey Florida
*Consumer Comment: to ALL Aarons victims
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We called them on Monday to come and pick up our couches we have rented from them for 4 months. Throughout the week, they oh hummed about coming to get them. When they finally show up today they refused to take them because there was "normal wear" on one seat. The guy that came explained that my particular couch set tends to do this all the time but it isn't covered on the warranty. So, he called his manager and described the "normal wear" and explained (and i quote) "smaller than a dollar bill and not that bad". The manager then asked to speak with me. The manager explained that because of the "damage", we would have to pay to repair the couch or continue making payments and that they would NOT be picking up the couches.
I flipped!! When I signed the contract the manager CARL, assured me that this would not be the case and no penalty or problems would prevent a return. WHAT A G****** LAIR!!!
At this point I just want to load the stupid things on my truck and take it back myself.
Anyone else have this problem???
Believe me, I will be posting this on YELP, BBB, and any other site I can find.
This report was posted on Ripoff Report on 08/08/2014 12:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aarons-Furniture-Rental/new-port-richey-Florida-34652/Aarons-Furniture-Rental-WARNING-NEVER-NEVER-EVER-RENT-FURNITURE-FROM-AARONS-nbspn-1168435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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