• Report: #759658

Complaint Review: aarons rent to own

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  • Submitted: Tue, August 02, 2011
  • Updated: Thu, August 11, 2011

  • Reported By: justsoyouknow456 — south point Ohio United States of America
aarons rent to own
5th ave hunington, West Virginia United States of America

aarons rent to own aarons liars/poor customer service hunington, West Virginia

*Author of original report: really?

*UPDATE Employee: Aarons

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These people have no customer service skills and are more worried about lunch then informing customers they will call your reference with a bunch of stupid questions. What amazes me is that they don't understand that people will not give information over the phone to somebody calling out of the blue. The they lied about what happened when I

called to ask questions. Stupid, ignorant, absolutely no customer service skills and wayyyyy more interested in lunch then telling the truth or making a sale. Stay away from this crew, go somewhere else and put them out of business.

This report was posted on Ripoff Report on 08/02/2011 08:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/aarons-rent-to-own/hunington-West-Virginia-/aarons-rent-to-own-aarons-liarspoor-customer-service-hunington-West-Virginia-759658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

really?

AUTHOR: justsoyouknow456 - (United States of America)

I sent an email the same day this happened, received no response within the 24 hour time frame and sent another  48 hours later.  We went to another company that appreciates our business.
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#2 UPDATE Employee

Aarons

AUTHOR: LUCKYDOGCARES - (USA)

I apologize your experience with Aaron's isn't currently excellent. Please contact me to further resolve your issue. Jessica.Rudnick@aarons.com or at 678-402-3403. Thanks.
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