• Report: #1099625

Complaint Review: Aarons

  • Submitted: Fri, November 15, 2013
  • Updated: Fri, November 15, 2013

  • Reported By: mom8082 — Troy Missouri
Aarons
2400 Hwy Y O fallon, Missouri USA

Aarons Last May in 2012 we did a lease to own on a washer and dryer set. When we got them the pedestool doors were broken so we were offered a credit of $127.56 by Joe the manager at the time. I spoke to Justin on Wednesday asking him about the credit to put it towards this months payment which he pulled up on his computer, showing there was a credit and he'd call me back the next day. He never called me back so I called him back today to ask him again. Now he is saying there is no notes in the system ever of a Manager giving us a credit on the pedastools. This is a shady business with dishonest people that work there. Joe the manager no longer works at that location, nor does he have any recollection of it. Of course, it was a year and a half ago, I want the credit on my account which they promised me. O fallon Missouri

*UPDATE Employee: Aaron's Cares - Response

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Last May in 2012 we did a lease to own on a washer and dryer set.  When we got them the pedestool doors were broken so we were offered a credit of $127.56 by Joe the manager at the time.  I spoke to Justin on Wednesday asking him about the credit to put it towards this months payment which he pulled up on his computer, showing there was a credit and he'd call me back the next day.  He never called me back so I called him back today to ask him again.  Now he is saying there is no notes in the system ever of a Manager giving us a credit on the pedastools.  This is a shady business with dishonest people that work there.  Joe the manager no longer works at that location, nor does he have any recollection of it. (Of course, it was a year and a half ago)  I want the credit on my account which they promised me. 


This report was posted on Ripoff Report on 11/15/2013 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aarons/O-fallon-Missouri-63366/Aarons-Last-May-in-2012-we-did-a-lease-to-own-on-a-washer-and-dryer-set-When-we-got-them-1099625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Aaron's Cares - Response

AUTHOR: Aaron's - ()

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