ABC Distributing Took 6 months to receive order, poor quality, ships items ordered separately with high shipping costs Bannockburn Illinois

Hi Nashgirl!

I was following up on your previous blog comment on abc's shipping policies.

At abc distributing, we really take customer feedback seriously. We heard your requests and I am really excited to let you know we made significant improvements to our shipping policies by creating a shipping rate chart! Now you can know your total shipping costs up front, and whether we ship your order in one box or several, you'll never pay more than what our chart indicates.

If you want to learn more about these great changes please visit us at www.abcdistributing.com or let me know how I can answer any questions by emailing me at helpline-abc@abcdistributing.com.

Thanks!

Jodi
Account Specialist
abc distributing

Dear Nashgirl,

On behalf of abc distributing, I'd like to apologize for the inconvenience regarding the shipping costs for the orders in question, the delay in shipping, and the poor quality of some of the items you've received. We do make every effort to ship our customers as much merchandise in the same box as possible. Although, depending on the availability of certain items, doing so is not always possible.

I would like to work with you to resolve this problem. Please email me at your earliest convenience at Helpline@LTDCommodities.com with your account information.

I look forward to resolving all of your concerns.

Thank you,

Melissa Martinez
abc distributing