Report: #1198630

Complaint Review: ABC Gift Cards - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, December 31, 2014
Updated: Wed, December 31, 2014
Reported By: Alex — Georgia

Author Confirmed

Why?

ABC Gift Cards Internet USA

Phone: (800) 364-0488
Web: http://www.abcgiftcards.com/
Category: Cash Services

ABC Gift Cards Cardcash.com Sold my gift cards, did not receive payment New Jersey

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I sent them ten gift cards two months ago and they have no sent me any compensation.

On November 1, I sold 10 gift cards to ABC Gift Cards. I chose to receive an Amazon gift card and I was supposed to receive $220.22.

On November 19, I received a somewhat unprofessional call from Julie asking me to return her call at extension 503. I immediately called back, but nobody answered.

On December 10, I contacted ABC Gift Cards via email. I received a response from Brooke McDaniel who informed me that as a new customer, I needed to submit more information. She also instructed me to call Julie at extension 503. Again, I called and nobody answered. In fact, I called multiple times and nobody ever picked up.

Yesterday, December 30, I complained to the BBB. Today, I received an email via the BBB from Jeremy stating that "two of the cards had a different balance than what was entered. As such, this raised a flag in our system and we tried to reach out to the customer."

According to my ABC Gift Cards account, I am now owed $182.39. If I had been told this early, pehaps a month or two ago, I would've been fine with it. However, as I have not heard from the company depsite my many attempts, I want my gift cards back.

This report was posted on Ripoff Report on 12/31/2014 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/abc-gift-cards/internet/abc-gift-cards-cardcashcom-sold-my-gift-cards-did-not-receive-payment-new-jersey-1198630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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