- Report: #1108291
Report - Rebuttal - Arbitrate
Complaint Review: ABC Gift Cards
ABC Gift Cards990 Cedarbridge Ave Ste B7 Rm 365 Brick, New Jersey USA
ABC Gift Cards CardCash.com, LLC ABC Gift Cards Won't Refund Your Money. Terrible Customer Service. Brick New Jersey
*Author of original report: Giftcard Received
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Worst customer service I have dealt with ever. How can a gift card not be delivered yet when its going from NJ to CT via USPS Priority Mail? Ordered 11 days ago, tracking hasn't been updated in 10 days, and is now 7 days past its original delivery date.
Obviously the package has been lost, misplace or stolen in transit. ABC Gift Cards keeps telling me to wait it out and hasn't acknowledge any of my requests for a refund or a replacement. They are trying to blame it on bad weather and the holiday season for the delay in transit, HA! Why have I received packages I placed before, on the same day and after for various companies, locations and shipping service?
Now an honorable company would refund the customer in hopes to retaining their business and take the matter up with the USPS themselves but not ABC Gift Cards.
I opened a PayPal dispute up with them and they did nothing. I escalated it to a claim and they continue to do nothing, now they have 10 days to "respond" until PayPal takes action.
So now I am out over $500 and a Christmas present because ABC Gift Cards can not do the right thing.
Do Not Order From ABC Gift Cards!!! I will never buy from them again and make sure as many people as I can do the same.
This report was posted on Ripoff Report on 12/19/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/ABC-Gift-Cards/Brick-New-Jersey-08723/ABC-Gift-Cards-CardCashcom-LLC-ABC-Gift-Cards-Wont-Refund-Your-Money-Terrible-Custome-1108291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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