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Report: #1308658

Complaint Review: Ability Recovery Services - Moosic Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Matt Couper — Madison Wisconsin USA
  • Author Not Confirmed What's this?
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  • Ability Recovery Services 1 Montage Mountain Rd # A Moosic, Pennsylvania USA

Ability Recovery Services - Dawn Ramsey Discussed my account without verifying my identity, refused to sent an itemized bill, hung up after yelling at me refusing to help me anymore. Moosic Pennsylvania

*Author of original report: Wrong link to conversation

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I have been dealing with a collection that I wasn't informed of until April 2016, stemming from a hospital visit in November 2012. 

At the time I was insured and the hospital had no issue handling the claim, however, this eventually came back in 2016 about a Physians group who didnt get the insurance info and sent this to collections 4 years after the fact.

I have called ARS only 4 times myself, and have attempted to remedy the situation, because of confusion when the hospital informed me that it was fully paid (my bill), I shredded my original itemized bill from the agency I recieved (which wasn't truly an original and had a zero balance). 

I taped my last conversation with this woman, because every call was met with rudeness, and eventual hangup on her end. I am merely attempting to get another itemized bill, and taped the conversation, in it she does say she doesn't have an original bill and hers even shows a zero balance.

More upsetting is she discusses my account without any verification of my personal information, I only gave my name, and after asking the question, she yells and hangs up, while still discussing the collection.

http://componentstudios.com/callrecorder/call/REe7f8f7885018badb8af9b42254cca63d

This report was posted on Ripoff Report on 05/31/2016 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ability-recovery-services/moosic-pennsylvania-18507/ability-recovery-services-dawn-ramsey-discussed-my-account-without-verifying-my-identit-1308658. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Wrong link to conversation

AUTHOR: - ()

POSTED: Tuesday, May 31, 2016

 http://componentstudios.com/callrecorder/call/REec38f7d720676aac66b331296e5e7e57 During this call I get verbally reprimanded when asking for an itemized bill - then hung up on

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