- Report: #1065202
Report - Rebuttal - Arbitrate
Complaint Review: Absolute Home Mortgage
Absolute Home Mortgage105 Mountain court Hackettstown,NJ Hackettstown, New Jersey USA
Absolute Home Mortgage Stephanie Very Unprofessional, Very uneducated in the profession Hackettstown New Jersey
*REBUTTAL Individual responds: Response from Stephanie at AHMC
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About 2 months ago today my boyfriend hooked up with this company to help with a streamline of his FHA mortage. In the begining they were very nice very pleasant very concerned. Then as time went on and on the claws came out. Stephanie at this particular location was eager to help after explaining that my boyfriend was about paying the mortgage a week before it is due she stated we could not close then the end of may because he was going to send out that mortgage payment. Once into June she wanted another paystub and for him to sign papers he has already signed. We let her know that he needed to close by the 21st or he would be maililing in July's mortage payment she stated she would try. Ok when that did not happen someone from the office phoned him on the 20th of June to tell him they would not be closing on the 21st but to hold off on paying the mortgage after stating to that person that the lawyer who was to do this closing would be on vacation the following week my boyfriend was reluctant to use another lawyer from the same firm but would just to get this done. As stated the last communication he had with someone from that office to hold off on paying the mortgage he as of today July 8, 2013 has yet to hear from anyone in that office. Good thing he did not listen to them and hold off on paying his mortgate. I paid that mortgage payment on the 27th of June this is way late for him but it is done and no late fees. My thoughts to anyone reading this is please check out the people and the business you are dealing with before getting involved. I would not reccommend this company to anyone looking to streamline or refi their home.
this comapny is to me very uneducated in the field of business. If 3 months or more is the norm then they should say so at the first phone conversation and let the person doing the refi or streamline make that call. It will avoid these types of reports and detering potential clients from doing business with you. Unprofessional at one point as I was trying to explain to Stephanie how my boyfriend started this with another institution she cut me right off and let me know that she has nothing to do with that.
This report was posted on Ripoff Report on 07/08/2013 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Absolute-Home-Mortgage/Hackettstown-New-Jersey-07840/Absolute-Home-Mortgage-Stephanie-Very-Unprofessional-Very-uneducated-in-the-profession-H-1065202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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