- Report: #1081830
Report - Rebuttal - Arbitrate
Complaint Review: Absolute Vacation/ Grand Seas Resort
Absolute Vacation/ Grand Seas Resort2424 North Atlantic Ave Daytona Beach, Florida USA
Absolute Vacation/ Grand Seas Resort This club is a total scam Daytona Beach Florida
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My wife and I were in Daytona Beach on our annivsary May 2013. We were asked to sit thur a Vacation Club presentation at the Grand Seas Resort. After the presentation, my wife and I deceided to purchase a club membership. Which roughly costy us $4000
We started looking into a mini vacation and tried to book thur our membership. As soon as we tried, we started finding out, that we were pretty much lied to about everything in the presentation. In the presentation we were told that the CLUB has the BEST prices on flights, hotels and cruises. The exact words used were. "you will have access to exclusives prices not available to the public" Total lie!!
When you try and book a flight thru Absolute Vacation, they redirect you to Kayak.com. So you get the SAME prices as everyone else that books thru Kayak.com. So I started looking into the hotels. My wife and I wanted to go back to Daytona Beach. I checked over 2 dozens hotels, and AT best.. Absolute Vacation pricing compare to that of Hotels.com and Booking .com. Sometimes they were even a few dollars more.. so another lie.
So now I tried to contact someone... What a joke!! I was told thru the Reservation Deptmant to contact the Member Service department... I called and left 3 messages and a faxed and nobody got back to me. Two weeks later, I started to research the web for any other connects.
Come to find out the Member Service number that Absolute Vacation gives out is for the Grand Seas Resort. After researching the web, I found and direct email addy to the women who's voice mail you get when you call the Membership srevice number. Her email was from the Grand Seas Resort. After I emailed her directly, she emailed me right back, says she has NOTHING to do with the Absolute Vacation club, yet she gave me a email addy for a person I should talk to. And his email addy was from the Grands Seas Resort also. He is suppose to be the Sales Manager for Absolute Vacation.... So I emailed him.... and still NO answers.
So somehow, the Grand Seas Resort and Absolute Vacation are connected, and I have been getting the run around for almost 3 weeks
People, learn thru my mistake... STAY AWAY from both the Grand Seas Resorts and the Absolute Vacation SCAM club.... I haven't given up this fight to get a refund... and will keep everyone posted Thanks
This report was posted on Ripoff Report on 09/05/2013 06:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Absolute-Vacation-Grand-Seas-Resort/Daytona-Beach-Florida-32118/Absolute-Vacation-Grand-Seas-Resort-This-club-is-a-total-scam-Daytona-Beach-Florida-1081830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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