• Report: #408334

Complaint Review: Acai Berry-PriceLimbo.com-Fit Factory-Total Cleanse-Purchase Price Savers-My Body Physique

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  • Submitted: Mon, January 05, 2009
  • Updated: Wed, January 14, 2009

  • Reported By:Kinsey Alabama
Acai Berry-PriceLimbo.com-Fit Factory-Total Cleanse-Purchase Price Savers-My Body Physique
4650 SW 51st Ste 711 Davie, Florida U.S.A.

Acai Berry-PriceLimbo.com-Fit Factory-Total Cleanse-Purchase Price Savers-My Body Physique RIP-OFF EXTRAORDINAIRE!!!! SCAM ARTISTS REFUND ZERO!!! Davie Florida

*UPDATE Employee: Contact Our Customer Service Manager via E-mail, She Will Clear This All Up

*Author of original report: Acai Berry-PriceLimbo.com-Fit Factory-Total Cleanse-Purchase Price Savers-My Body Physique/Davie, FL

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I thought I was just ordering a sample of a product I had heard about. That's all I wanted....just a sample of the product. A few days after I received the sample, I noticed unusual charges to my account, made numerous inquiries to the bank and to the 'less than helpful' customer service rep from the rip-off scam artist. I too have been given numerous confirmations numbers assuring me my account would be credited within 3 to 5 days. Lies!

I have called every two weeks only to speak to someone new with the same line of bull. I called again today to ask about the non-existent refund only to be told "only 10% of refund requests are actually processed due to the call volume". Is she kidding me? I got another confirmation number which she could have been reading from the latest winning lottery numbers. The charges of $8.51 to Purchase Price Savers/PriceLimbo (for what!) and $89.31 (My Body Physique-for an automated shipment I never requested or ever received) has yet to be refunded to myaccount. The rep continued to tell me (with a time-delay from Mars obviously) that my account had been closed. Well, that's all well & good....my account has been closed with their company....however my account has not been credited for unsolicited charges.

Call your bank, cancel your ATM/credit card, request a new one. You do not have to close your bank account unless you paid these thieves with your checking account info. Then file a complaint with the FTC and BBB. From now on, if I can't find something I want/need locally, I'll do without.

Zibbie
Kinsey, Alabama
U.S.A.

This report was posted on Ripoff Report on 01/05/2009 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Acai-Berry-PriceLimbocom-Fit-Factory-Total-Cleanse-Purchase-Price-Savers-My-Body-Physique/Davie-Florida-33314/Acai-Berry-PriceLimbocom-Fit-Factory-Total-Cleanse-Purchase-Price-Savers-My-Body-Physique-408334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Contact Our Customer Service Manager via E-mail, She Will Clear This All Up

AUTHOR: Conniea78 - (U.S.A.)

Hello my name is Connie. I'm a customer service agent for Fit Factory's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is falon@verifyyourorder.com or if you call our customer service line 1-866-407-1022. We would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.

Connie, CSA

Fit Factory
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#2 Author of original report

Acai Berry-PriceLimbo.com-Fit Factory-Total Cleanse-Purchase Price Savers-My Body Physique/Davie, FL

AUTHOR: Zibbie - (U.S.A.)

In searching for the BBB of East Florida, I found these websites consumers may find helpful:

http://search.bbb.org/Results.aspx?url=www.extremeacaiberry.com

http://utah.bbb.org/WWWRoot/Report.aspx?site=139&bbb=1166&firm=22215929
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