- Report: #1171800
Report - Rebuttal - Arbitrate
Complaint Review: Acceptance Now RAC
Acceptance Now RAC2401 s. Vinyard ave Ontario, California USA
Acceptance Now RAC inside Sears in Ontario California This company treats you like criminal if you miss payments. Ontario California
*Consumer Comment: Why does every deadbeat think that a company has to work with them
*General Comment: How??
*Consumer Comment: Does your WRITTEN rental agreement say they have to "work with you" when you don't make your payments?
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Vanessa the supposedly "manager" of this location does not know how to treat a customer. Very honory type of person. I missed my payments because I lost my job and they were hounding me constantly calling my cellphone every second and i am not exagerating when I say that. When u call them and they won't answer the phone I'm trying to return your call hello. Then when u talk to them again they are sooo rude that all you want to do is hangup on their face. I was trying to work something out and i could not take her rudeness. I did deal wil a guy named David he is polite and try to really help. Vanessa on the other hand has no personality. I don't even want to deal with her at all and I want to return the items and she kept telling me that they will not give me a refund. For a flimsy king size I've had for 6 months and have been paying are yoi serious and I don't get any of my money back. I dont think that made sense at all. the way Vanessa talks to me and the way she sound is very demeaning who wants to go through that for the Legnth of the credit. Forget about it. David helped me one tI'me with working out my payment and he was great to talk to very nice guy. The reason sayung this is that you can do business without being harsh at all..
This report was posted on Ripoff Report on 08/23/2014 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Acceptance-Now-RAC-/Ontario-California-91761/Acceptance-Now-RAC-inside-Sears-in-Ontario-California-This-company-treats-you-like-crimi-1171800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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