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Report: #1349814

Complaint Review: Access Mobility LLC - Fredericksburg Virginia

  • Submitted:
  • Updated:
  • Reported By: jar — Manassas Virginia USA
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  • Access Mobility LLC 8509 Indian Hills Court Suite 101 Fredericksburg, Virginia USA

Access Mobility LLC Jim Clore I purchased a stair climber and gave hime a check for $3200.00. He scheduled 5 or 6 install dates and he cancelled everyone of them. I then asked for my $3200.00 and he agreed to the refund after cancelling install on Nov. 21, 2016. I have yet to receive the refund. Fredericksburg Virginia

*REBUTTAL Owner of company: RESOLVED. Quite a LONG time ago.

*REBUTTAL Owner of company: matter Resolved

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I purchased a stairlift from Jim Clore of Access Mobility LLC on Nov. 4, 2016. On Nov. 21. 2016 he agreed to refund my $3200.00 that I gave him in form of a personel check as he had cancelled all install dates. As of todays date ( Jan. 14, 2017) I have yet to receive my money.

This report was posted on Ripoff Report on 01/14/2017 06:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/access-mobility-llc/fredericksburg-virginia-22407/access-mobility-llc-jim-clore-i-purchased-a-stair-climber-and-gave-hime-a-check-for-3200-1349814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

RESOLVED. Quite a LONG time ago.

AUTHOR: AccMobVa - (USA)

POSTED: Monday, September 25, 2017

 This customer was refunded 100% of the deposit paid. This was completed and resolved many months ago. This matter was closed in a matter that was satisfactory to the customer.

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#1 REBUTTAL Owner of company

matter Resolved

AUTHOR: AccMobVa - (USA)

POSTED: Thursday, April 20, 2017

Access Mobility Equipment, LLC has been in business for 10 years.  The owner has 22+ years in the medical equipment and accessibility equipment businesses.   Over this period of time, there have been hundreds (or more) satisfied customers.   Unfortunately, during 2015-2016, there have been financial challenges and difficult times.   This was one of those times.

This matter has been resolved and the complaint is closed.  This customer has received a 100% refund as she requested.

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