• Report: #708823

Complaint Review: Account Assure

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, March 21, 2011
  • Updated: Mon, March 21, 2011

  • Reported By: Dawn — Orlando Florida United States of America
Account Assure
P.O. Box 34888 Omaha, Nebraska United States of America

Account Assure World Financial Network National Bank Signed me up for an extra insurance/protection program I didn't want or know about, then wouldn't honor what they had given me! Omaha, Nebraska

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

 
Apparently when I signed up for my Avenue Credit Card, the sales person (who is on a commission basis for this service) signed me up for a "protection" service called Account Assure.  This protection is supposed to pay off my account in the event of loss of employment.  I receive my Avenue Credit Card statements online and usually just make the minimum payment.  The Account Assure fee does not show up anywhere on the main page or payment page.  

When I lost my job I obviously did not know I had this service or I would have used it to cover my Avenue balance.  It wasn't until over after a year of unemployment that I finally couldn't even manage the minimum payments anymore that I found out I had Account Assure and had been paying for it for years.  Now that I found out and am asking for coverage, they are saying that the claim was filed too late.  I have proof of the date of my unemployment and as I was covered at the time of becoming unemployed (which I can prove, and did send proof of to both Account Assure and Avenue), they should honor my agreement and balance as of that date.  I never received any information or terms from them until after they canceled my service and denied my claim.  

Also, these agreements should be signed up for completely separately from signing up for your credit card on site, as a slight extra that a commission based salesperson can add without your knowledge.

They should provide either a refund for the amount paid to Account Assure as I obviously did not even know I had it (or I would have used it when I became unemployed) or settlement of my Avenue account.

This report was posted on Ripoff Report on 03/21/2011 06:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Account-Assure/Omaha-Nebraska-68134/Account-Assure-World-Financial-Network-National-Bank-Signed-me-up-for-an-extra-insurancep-708823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Account Assure

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory