• Report: #1151761

Complaint Review: account now

  • Submitted: Tue, June 03, 2014
  • Updated: Tue, June 03, 2014

  • Reported By: myesha — atlanta Georgia
account now
P.O. Box 1966 San Ramon, California USA

account now fraud, liars, rip off San Ramon California

*UPDATE Employee: In Response to Your Concern

*Author of original report: worst company ever

*UPDATE Employee: We would like to help.

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account now is a fraudulent company. they will take your money, and hold onto it to collect interest. all the while claiming to be protecting you. this is bs. you have to jump through somany d**n hoops to get your money released. even then, they wont. if they were so concerned, they would eith er get all the info they need in the begining when you apply. or, just ask for verification documents that every other entity asks for, like id, ssn, and birth certifiacte. how can you ot be able to verify your identity with a birthcertificate? they tell you different things and wont give you a straight answer. i am calling a lawyer and showing them all the any websites with complaints about their deceptive business practices. i want to have the lawyers contact all theses people that have complained so they can ask for class action stauus and sue. i sent in my id, ssn, paystubs, magazine subscription, newspaper subscription bill, and school records. what could possibly be the problem?


This report was posted on Ripoff Report on 06/03/2014 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/account-now/San-Ramon-California-94583/account-now-fraud-liars-rip-off-San-Ramon-California-1151761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

In Response to Your Concern

AUTHOR: AccountNow - ()

Dear mrichardson,
I'd like to address your concerns and answer any additional questions you may have regarding your account. I replied to your email on 6/13/14 with my direct contact information. Can you please call me when you have a chance so I may further assist you?
Thanks,
GF
AccountNow

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#2 Author of original report

worst company ever

AUTHOR: mrichardson - ()

this is such bulls***. i sent an email to this person that has responded. they never called me. they havent tried to be helpful. i just got an email from the customer service that they were gonna colse the acct and wanted a recall letter, or whatever to send the funds back. more bulls***. i have sent everything but my firstborn to them and they still wont give me my money. i am emailing the person that is asking to file a class action suit so i can join them. this is the worst company f****** ever.

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#3 UPDATE Employee

We would like to help.

AUTHOR: AccountNow - ()

Dear Myesha,
I am sorry to hear that you are having some issues with your account. I'd like to help resolve them and answer any additional questions you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at customerserviceRR@accountnowinc.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.
Sincerely,
GF
AccountNow

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