- Report: #1173515
Report - Rebuttal - Arbitrate
Complaint Review: accuquest
accuquest defective product knoxville Tennessee
*REBUTTAL Owner of company: This is an ongoing customer that we are advocating for
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My 92 year old mother, Pauline Smith spent nearly $6000 at Appalachian hearing aid in Knoxville TN. Since the initial purchase she has had to returned to the center numerous times due to constant beeping in one of her hearing aids. It has been returned to Accuquest at least four times. Accuquest has been unable to resolve the issue. My mother is extremely frustrated. The company apparently does not have the technology, resources or resolve to fix their own problem. We have ask for mothers money back and Appalachain Hearing center in Knoxville has refused saying it is a Accuquest issue. They sell the product although they indicated they barely do anymore but would not reveal why? I am not sure if Accuquest will ever read this but they need to man up
Paul E. Smith
This report was posted on Ripoff Report on 08/31/2014 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/accuquest/Tennessee-37920/accuquest-defective-product-knoxville-Tennessee-1173515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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