• Report: #716380

Complaint Review: accurise

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  • Submitted: Mon, April 11, 2011
  • Updated: Fri, December 16, 2011

  • Reported By: BKester — Burbank California United States of America
accurise
Wilshire Blvd, Santa Monica , CA Santa Monica, California United States of America

accurise IMC Capital accurise is a scam. The owner is a thief. STAY AWAY!!! Santa Monica, California

*Consumer Comment: Sounds like my ordeal

*UPDATE Employee: Our unmatched record and services will paint a more accurate picture

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 This is nothing but a telemarketing scam. The owner of accurise is just a thief and a scam artist who is taking advantage of people who need help. I can tell you from personal experience that accurise is a scam. I worked there.

 We were instructed by the owner to tell them that we were approved by the Department of Justice and that we were calling from a mortgage company called Cobalt. Accurise doesn't even tell the people that they are signing up for credit repair. The clients are told that they are getting approved for a home loan.

 The owner of accurise is the worst kind of thief. He tells his employees to call people who have applied for loans with Lending Tree and tell them that accurise is an FHA program.

 It is a terrible place to work. I was only there for 3 weeks but it was enough. The owner of the company was like a scam artist crook from the movies. They treat the employees like slaves and pay them next to nothing and then threaten them all day long.

 We were told to lie. We were instructed to tell clients that the first step to getting them approved for a loan was "a free consultation," but first they had to pay $59.95 for their credit report. Credit reports don't cost anywhere near that and most people know that so we had to tell them that it was some kind of "special" credit report that only we could get.
 
We were also instructed to tell them that there was some kind of guarantee to their services but, there really isn't. The clients are told they are getting a "free consultation" worth $300. This is a joke. There is no consultation. The so called credit experts are just more telemarketers who know nothing about credit or anything else and whose only purpose is to trick the people into signing up for something they can do themselves.

 We were told to tell them that credit repair would only cost about $300-$500 and that was only if they needed it. They all needed it according to the so-called "credit specialists" (salesmen) and were charged much more. Clients are told that we have a 2 for 1 special but accurise just charges them twice as much.

 They are always changing the lies almost every day to stay ahead of the California Attorney General and the have meetings where the owner laughs about the Assistant CA Atty General and how they keep her happy with a bunch of lies and scams. They have sales meetings all the time which are really just sessions about changing the lies that the telemarketers can tell this week.

I think most of the telemarketers who work there really think they are helping people. They are told that one day they will make decent money if they just keep selling more and more of these phony credit reports. They are victims also. They are abused intimidated and underpaid. Even the best salesmen are paid hardly enough to live while the owners are rich beyond imagination. They drive very expensive cars, wear Rolex watches and live in houses that look like castles but they are nothing more than common criminals preying on their clients and employees.

This report was posted on Ripoff Report on 04/11/2011 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/accurise/Santa-Monica-California-/accurise-IMC-Capital-accurise-is-a-scam-The-owner-is-a-thief-STAY-AWAY-Santa-Monica-716380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Sounds like my ordeal

AUTHOR: James s. - (United States of America)

Everything stated by ex employee is what i was told except dont remember cobalt part . I think i was told strait up they were calling from lending tree. Stay away. There report is no better than the free one you can get yourself. And when you let them know you wont be using them they still call and email. Hoping to get the monthly ongoing charges while they do nothing
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#2 UPDATE Employee

Our unmatched record and services will paint a more accurate picture

AUTHOR: Accurise Customer Care - (United States of America)

My name is Melissa Scott, Director of Customer Relations at this credit restoration company.  Id like to bring light to the unfounded claims listed in this review.  This review in particular was written by an unregistered user at this forum.

The same review was found at the following link under the name Anonymous 
http://www.debtconsolidationcare.com/credit-repair/accurise.html

The same review was found at the following link under the name Bob S.
http://www.trustlink.org/Reviews/Accurise-206389178

Upon reviewing records of former employees of our company, we found no one with any of these names, leading us to suspect that these are simply unruly tactics by competitors to destroy our companys reputation and unmatched record.  We are disappointed that any company would resort to these methods simply because they dont possess our quality of services and outstanding customer support.

Our sales strategy have never been questioned since we have a very clean and transparent system of credit restoration.  We review everyones case and credit background at $59.95, and custom-quote all members for their credit repair fees.  These fees vary case-by-case since we treat every member with the unique care and attention that any credit repair case needs.  Simply put: We do not treat Accurise cases like factory work.  We aim to give outstanding results, and the countless positive reviews online from past members experiences will absolutely paint a more realistic picture of how Accurise treats its customers and conducts its business.

Lastly, we do not and could never pose or represent any other institution.  The phone numbers our sales department calls from will always trace back to us with a simple Google search. 

Weve helped thousands restore their credit, on their way to easier financing and a higher quality of life.  This simply cannot be done with the malpractices noted in the review above.  We are proud of our services, our enthusiastic staff, and our immense growth in the credit restoration industry.  We trust that well be able to help thousands more in years to come.

Regards,
Melissa Scott
Director of Customer Relations
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